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Computer Science/ICT

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(based on 53 reviews)

Since completing a degree in computer science, I went on to teaching and have done this for many years. I am now working in a secondary school teaching computer science to KS4. Over the years I have developed resources that I have used in the classroom and know how difficult it can be to find suitable resources. I thought it would be great to share these.

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Since completing a degree in computer science, I went on to teaching and have done this for many years. I am now working in a secondary school teaching computer science to KS4. Over the years I have developed resources that I have used in the classroom and know how difficult it can be to find suitable resources. I thought it would be great to share these.
How to deliver customer service
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How to deliver customer service

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These resouces were used to teach customer service to 16 - 24 year olds. However, they could also be used to teach in secondary schools too. The resouces point out what good customer service is, how to prepare to deal with customer service and a booklet of questions that ask the student customer service questions.